Background checks
When the report is the problem
A background check can be out of date, wrong or still showing a case a court already cleared. You have a right to a copy and a right to dispute mistakes.
Companies that sell background reports gather court records from many places and sell what they have. They don't always remove a case when it's set aside, and sometimes they list one case twice or attach it to the wrong person.
If you've lost an offer or a lease over a report, we get the report itself, find what's wrong and put the court's order in front of the people who wrote it.
We can help with
A cleared case that still shows
The same case listed twice
Someone else's record on your report
Dates, charges or outcomes that are wrong
What we do about it
From a bad report to a corrected one
- 01
Step 1: Get the report
We help you ask for a copy of what the screening company has on you, and for the one an employer or landlord used.
- 02
Step 2: Mark what's wrong
Line by line: what's out of date, what's duplicated and what isn't yours.
- 03
Step 3: Send the proof
Court orders, dismissals and your identity papers go to the company in a dispute they have to look at.
- 04
Step 4: Check the result
We read the corrected report, and go back if the old entry is still there.
Reports
Questions about background reports
An employer turned me down because of a report. What now?
Ask the employer which company ran the check and for a copy of the report. Then call us. There are short windows for some of the steps, so sooner is better.
Can a landlord see a record that was cleared?
If the report still lists it, yes. Getting the report corrected is a separate step from getting the court's order, and we do both.
Do you handle credit reports?
No. We work with criminal and court record reports. We can point you to the right place for credit.
Got a report you want a second look at?
Send us the company's name and what it says. We'll tell you what's worth disputing.