Skip to content

Contact

Tell us where to start

A line or two is enough. We'll call you back the same working day, or write if you'd rather.

Please don't send case numbers, details of what happened or other confidential information here. We'll ask for it on the call, once we know we can help.

First contact

After you send it

Who answers when I call?

Maxine, or a voicemail she checks through the day. There's no call center and no script.

Can I come to the office?

Yes, by appointment. There's parking behind the building and a street-level entrance. Many people prefer to start by phone.

Do I pay anything for the first call?

No. It's fifteen minutes and you aren't asked to hire us. If you do, the fee is flat and in writing before you sign.